30
Jun
BellOnline Service Status
Scheduled Switch Reboot (UK1-PN) for 27/06/2008 at 02:00
We will be performing maintenance which will affect customers on uk1-pn.
There was a complication last time with uploading new firmware to the switch, the switch was rebooted succesfully but the new firmware was not uploaded. Thus the switch will be rebooted again on the 4th July to upload the new firmware.
Date: 04/07/2008
Window: 02:00 for 1 hour
Duration: < (10 minutes)
We apologise for any inconvenience this may cause, please do not hesitate to contact us if you have any queries or questions regarding this maintenance window.
26
Jun
Planned maintenance, UK streaming network
We are continually working to ensure that our servers are as stable as possible. We will be performing maintenance at the following time:
Date: 26 June 2008
Window: 07:00 for 1 Hour
Duration: < 30 minutes
The work carried out will be a PCI NIC upgrade as we have been made aware of potential problems that could arise with the current one.
11
Jun
Planned maintenance, UK network
We will be performing maintenance which will affect your service. This will last about 20 minutes, and during this time, your service will go offline.
Date: 16 June 2008
Window: 05:00 for 1 Hour
Duration: < 20 minutes
This maintenance is to upgrade the IOS firmware on our RHC.North core router, from our Maidenhead facility.
This will affect customers on IPs starting with 87.117.x.x
We apologise for any inconvenience this may cause, please do not hesitate to contact us if you have any queries or questions regarding this maintenance window.
09
Jun
USA Premium outage – 2 servers affected
There seems to be an issue with 2 of the 6 servers at the USA datacentre. Updates to follow…
The problem has been resolved now and all servers should be back online. The outage lasted for less than 10 minutes.
If your AutoDJ/DNAS has not come back online then you can log in to the control panel to restart it, if you still have problems then please open a support ticket.
The datacentre have notified us that is was due to a problem with the switch that the two servers are connected to, which is why the other servers were not affected. They have fixed the problem now and are continuing to investigate the cause.
After a second short outage, the switch has been replaced and we expect no more outages or issues.
01
Jun
New USA Value server added
We have installed a new server for new value network customers based in the US. It is being tested currently and should be put online tonight or tomorrow, all new value network orders will be put on to the new server.