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Meta
A small number of resellers on the value network noticed a bug that caused accounts to become inaccessible when the reseller changed a user’s password. The account needed to be reset by Admin.
This bug has been identified and fixed.
If you are a reseller and have recently changed a password causing the user account to become accessible, there is now a very easy fix. Simply log in and go to the user account admin and submit the form without making any changes, your user will then be able to log in.