BellOnline Service Status

This affects only customers that are subscribed to our shoutcast services and stream to 87.117.228.59 (UK1-PN).

We will be adding a new router to our network on Thursday 18 September 2008. Seeing as this is a very important operation, it can cause interruption to your service due to the complexity required to configure the router according to the existing network setup.

Date: 18 September 2008
Window: 01:00 for 1 Hour
Duration: < 20 minutes

This maintenance is to upgrade our network by adding a new core router in our Maidenhead facility.

We apologise for any inconvenience this may cause, please do not hesitate to contact us if you have any queries or questions regarding this maintenance window.

Scheduled Upgrade (affects UK1-PN) on 18/09/2008 1:00AM

There was a problem last night with one of our AutoDJ servers. It seems like due to a small outage, the server got overloaded and had to be rebooted. All is now back to normal.

As a result of the downtime, customers on the affected AutoDJ server will be entitled to SLA compensation. To claim, please email SLA@BELLonline.co.uk with your request after the 1st Oct and before the 7th Oct.

AutoDJ problem

I’ve decided to finish with the MSN/AIM support in favour of an online live help system.

This can be accessed from most pages on the websites and will be online most of the time.

MSN, AIM, ICQ support replaced with live help

Due to come minor buffering problems, we have arranged to get USA4-VN moved to a different switch. This will cause a minute or two of downtime and should then improve.

maintenance complete, speeds seem to have improved so well see how it goes.

USA4-VN will be moved to a new switch

We are going to be adding new servers soon, one on the value and one on the premium network.

This should happen over the next few days and then new orders will be put on to the new servers.

New servers to be added to network