The server is being rebooted but taking a while to come back on.

I have already taken a backup from the server because I believe that there is an issue with the hard drive possibly failing since it has crashed twice in the last month.

Once it’s back on I’ll take another back up and get an engineer to do some tests and replace any faulty hardware. If it doesn’t come back on then I’ll use the current back up/

It seems like there was a short power outage at the usa datacentre causing a number of our servers to reset.

All shoutcast, transcoder and autodj servers should have started back up by now but if you are still experiencing problems then please open a support ticket.