22
Sep

I’m not 100% certain but there may be an issue with the USA premium network, a customer has reported issues with AutoDJ and I’ve heard a little buffering on another stream. Thre’s no packet loss and there isn’t any lag but something is amiss.

I’ll contact the network people and keep you updated here.

UPDATE: I have a ticket open with theĀ  datacentre, who will look in to this shortly. Please don’t open a support ticket, as it may not be answered right away if it is regarding this issue.

According to Radiotoolbox stream test, the streams are perfect http://www.radiotoolbox.com/images/sbin/stream_test_graph.png?id=13119 — this does suggest that only certain routes are affected.

UPDATE3 22:09: Appears to be fixed

The issue seems to have cleared up at the moment, I’ll post here with any info as I get it.

UPDATE4 22:19:

The issue was with one of the carriers, XO – it seems to have calmed down now and they are looking in to the problem. The problem was outside the control of us or the datacentre as it was on an international link outside the network.

Comments are closed.


Website Navigation

For Your Information

Service Updates

Service Status & Stats

Knowledgebase

Community Forums

Contact Details

Sales and General Enquiries

Support Centre

Our Services

MixStream.net
Media streaming services

UKHostingDirect.com
Shared and reseller hosting

LowCostDedi.net
Value dedicated servers

Cast-Control-LITE.net
Licenses from just £2.70

Legal Information

Any personal information we collect on this page will be treated in accordance with our privacy policy.
By viewing this website, you agree to the Website Terms of Use.

Copyright © 2010 Bell Online Ltd. Registered in England & Wales 7234972. W3C Valid - HTML