BellOnline Service Status

Due to popular demand, a fifth server has been added to the free shoutcast network. New users signing up at freestreamhosting will be put on to s5.

New server added to free network

A new server has been added to the USA based value network, all new value network customers will be automatically put on to usa7-vn.

New server added to value network

Just to bring things up to date, the control panel now includes stream statistics and a few other bits and bobs.

The design has also been updated to put it in line with the rest of the BellOnline websites.

FreeStreamHosting control panel updated

usa5-vn seems to have gone down this morning so it is being rebooted. I expect it to be back online soon.

usa5-vn being rebooted

We expect to have the issue resolved by tomorrow – the network admins found a problem between XO and TInet.

USA update

Just an update.

The issue is still ongoing, the buffering happens for a few minutes a few times a day still – if the datacentre don’t have this fixed within 48 hours then the contract will be cancelled in the next month and customer accounts will be moved to a new facility.

I do apologise to customers affected by this, I do feel your frustration

USA Premium network update

There have been some issues on the usa prem network lately, until today the engineers there suggested that it was a problem with the servers but I’ve managed to get evidence together that shows that it’s the network.

They are currently working to find the cause of this intermittent buffering that we’ve experienced over the last couple of weeks – it only seems to happen for a few minutes at a time, but I’ve told them how irritating this is for people that use the network for streaming.

I expect this to be resolved soon, and if not then customers will be relocated.

Sorry for any inconvenience caused.

USA Premium network

This offer is so limited, it isn’t even posted on the website!

There are only two is only one of these so you will need to get in quick with your order. Basically, I just found them sitting there doing nothing.

AMD Sempron 2400
2GB RAM
2×80GB HDD
100Mbps unmetered
£79/month

Included in the price:
Linux/Unix Operating System (CentOS by default)
Webmin Control Panel (on request)
Cast Control Shoutcast Panel (on request)
Extras:
Windows: £10/month
WHM/cPanel: £10/month
Setup time: 24 hours max (as long as it takes for a reinstall)

UPDATE: ONLY ONE LEFT!

Dedicated servers: Special offers, very limited

The control panel updates are now complete, value network customers now have access to extras such as history graphs and listener location maps. Premium network customers will find that history graphs are automatically set up on all servers – so there’s no longer any need to activate them. If you’ve never activated your graphs, then they will start from today. Data from graphs that were already activated have been transferred to the new system so the history will still be there (although you may find a small gap of about an hour like in the example below – this will only be noticable for 24 hours).

Thanks to everyone that has given feedback on the new panels, any comments are very welcome and suggestions will be taken on board.

Control panel updates complete

This will affect uk1-pn, uk1-adj and a very small number of dedicated server customers.

We are going to be performing some maintenance soon, the details are as follows.Maintenance Type:                  Network Maintenance
Expected effect on your service:  No network access
Expected duration:                30 seconds
This will occur between:          23:00 on Tuesday 20th Oct 2009 and 05:00 on Wednesday 21st Oct 2009  (All times are UK)
Area affected:                    RSH.North from our Maidenhead Datacentre

The nature of the maintenance window is to reconfigure the core routers as a VSS-1440 cluster. This will provide an increase in redundancy for your service and will provide additional capacity in terms of port aggregation and network resilience. The migration has been carefully planned and we are using the multiple uplinks that each rack has to stage the process and minimise the impact to service.

All of the racks in our Spectrum House data centre have two uplinks. During the 30 second window each rack will, in-turn, have one uplink migrated to the chassis that is configured as a cluster. The link connected to the existing configuration will then be shut down.
Once all the racks are connected to the cluster chassis, the secondary chassis will be configured as part of the cluster. At this point the secondary ports will be brought back online and a fully redundant configuration will once again be achieved.

The issues previously experienced with the Cisco systems have been completely ironed out and we are confident that this work will be the last major network maintenance for the foreseeable future. We have, however, prepared the process so that a complete rollback is quick and easy to achieve should it be required.

We apologise for any inconvenience this may cause and we would like to reiterate at this time that the patience shown by all clients continues to be much-appreciated. Please do not hesitate to contact us if you have any queries or questions regarding this maintenance window.

Maintenance notification