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Jan
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Meta
Last night, usa3-pn went down. It was put back up within 30 minutes, however when the server was originally set up, http wasn’t added to autostart when the server boots – this is normally done when a server is set up as it is required for shoutcast streams to start.
As a result, the small number of customers on the server would have experiences a long outage, and we will be offering a partial refund under the service level agreement to all affected customers.
We apologise for any inconvenience caused by the downtime and have fixed the error that caused it to last for longer than necessary.