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The network issue is a bend in one of our fibers to NYC, provided by Abovenet. Techs have identified where the problem is, have prepped for the work in the manhole they need to be in.
The fiber cut is being workedon by Abovenet. They are saying that the c rew is in place to replace the span of fiber that is damaged.
They are not able to give us an estimated time of repair yet.