26
May
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Meta
We have brought the AutoDJ service under our new control panel which is at http://streampanel.mixstream.net. If you have an AutoDJ account then please start using the new address.
You should log in using the same email and password that you use for the billing/support area – the point of the change is to bring all services under a single login which is now the case with all non-reseller accounts.
If your AutoDJ services don’t show up in the new panel then please contact support – this could be that your username on the old panel doesn’t match your billing username (which is you email address).
The new features will be added to AutoDJ in the near future, but the new control panel has all of the same functionality as the old panel.
26
May
The server has been successfully rebooted and everything is back up and running.
The server uk1-vn will be rebooted shortly due to some slowness on servers and the control panel not working. We expect the reboot to take place shortly and this will cause an outage of 5 minutes or so. Notifications will be posted here when the server goes down and comes back up.
Servers should start back up, but if yours doesn’t then please log in to start it or open a support ticket if that doesn’t work.
Thank you for your patience.
21
May
Thank you for your patience, UK3-PN is now back up and running.
This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.
UK3-PN.MIXSTREAM.NET (94.76.216.200) UP at May 21 2011
01:30 AM (EU/Western) Was down for: 10min
21
May
This is due to a router being rebooted. Service will be back to normal shortly.
We apologise for any inconvenience caused.
This is an automatic notification.
Our monitoring system has detected that UK3-PN is currently down.
Staff have already been notified of the outage and will look in to the issue shortly.
UK3-PN.MIXSTREAM.NET (94.76.216.200) DOWN at May 21
2011 01:20 AM (EU/Western) Err: ping: request timeout
A network issue has caused loss of service to users on usa8-vn. We expect the issue to be resolved shortly.
Thank you for your patience.
09
May
Thank you for your patience, UK2-VN is now back up and running.
UK2-VN.MIXSTREAM.NET (UK2-VN.MIXSTREAM.NET) UP at May
09 2011 11:51 AM (EU/Western) Was down for: 05min
This is an automatic notification.
Our monitoring system has detected that UK2-VN is currently down.
Staff have already been notified of the outage and will look in to the issue shortly.
UK2-VN.MIXSTREAM.NET (UK2-VN.MIXSTREAM.NET) DOWN at
May 09 2011 11:46 AM (EU/Western) Err: ping: request timeout