Bell Online Ltd Status Site » General

[update] Stats server back up

Gavin — Wed, 28 Jul 2010 13:12:03 +0000

The stats server is now back up, but I’ve already ordered and am in the process of setting up a new server so will continue with that.

Once that’s set up, it may take some time for the DNS settings to update, but both servers will be active simultaneously.

The new server should mean that we don’t have the same problem again.

UPDATE: Unfortunately, it seems like the graphs wouldn’t transfer across to the new server for some reason, but as it has only been a few days since the last issue which resulted in the loss of graph data, not a lot has been lost this time. On the bright side, the new server should be much better as we’re using much higher quality hardware this time.

[outage] Stats server is down

Gavin — Tue, 27 Jul 2010 23:09:15 +0000

Unfortunately, the server that hosts Shoutcast statistics and the Flash players is down again. This will affect the following:

Flash players

Javascripts (listener number, online/offline etc)

Some control panel online/offline icons

Server playlists hosted by us (pls, m3u, asx files)

The problem is being worked on and the server will hopefully be back online tonight.

Thank you for your patience.

New server to be added to FreeStreamHosting network

Gavin — Wed, 21 Jul 2010 16:48:00 +0000

A new server is scheduled to be added to the freestreamhosting network tomorrow afternoon. This will allow us to meet the current high demand while avoiding problems that we saw a couple of weeks back.

[new server] New server added to free network

Gavin — Tue, 13 Jul 2010 19:55:00 +0000

Due to high demand, I have added a new server to the free stream hosting network. This should help to resolve some of the instability experienced.

I also plan on adding 2 or so more servers over the coming weeks.

The new server is going to be rebooted to test the new automatic notifications and it will be active in about 10 minutes from now hopefully.

[update] Billing/support maintenance complete

Gavin — Tue, 06 Jul 2010 23:02:41 +0000

If you have any problems with any pages on secure.bellonline then please open a support ticket or email us. The chances are that it will be due to template changes.

[maintenance] Billing/support area

Gavin — Tue, 06 Jul 2010 22:14:06 +0000

The billing and support area will be temporarily unavailable shortly due to an update that needs to be made. You may also find that the design of the pages changes for a while, this is nothing to be concerned about.

Stream your Shoutcast streams to Blackberry users

Gavin — Tue, 06 Jul 2010 16:42:28 +0000

I am pleased to announce that MixStream now supports streaming to Blackberry users with no need for additional plugins or complicated instructions – your listeners can now tune in on their Blackberry at the click of a link.

To test the system, please open your Blackberry browser and navigate to this page. When you click on the following link, it will open up the Blackberry player and play a 24k Shoutcast stream:

http://usa1-pn.mixstream.net/8208.sdp

This service is now available on all Premium Shoutcast accounts and will soon be rolled out to Value Shoutcast and possibly free services.

To access your Blackberry stream, please use the following link format:

http://[SERVER ID].mixstream.net/[PORT].sdp

I am also looking in to adding more features for mobile users as mobile technology is becoming more advanced and a lot of station owners are keen on making it as easy as possible to provide streaming content to their users.

New MixStream website launched

Gavin — Mon, 10 May 2010 20:08:45 +0000

The new website has finally been launched along with our new 100% SLA on premium network streaming services.

There shouldn’t be any but there is is a possibility of the odd bug on the new site, if you find any or the new ordering system doesn’t work for you then please get in touch and we’ll look in to that.

http://mixstream.net

Premium network added to new CP

Gavin — Tue, 04 May 2010 20:48:38 +0000

I’m pleased to announce that all premium network Shoutcast servers have been added to the new control panel at http://streampanel.mixstream.net/

If you have Shoutcast servers on the premium network, then you can log in with the same details that you use for your billing account. You will now see all of your servers under a single control panel.

The overall aim of the new control panel is to bring all streaming services ‘under one roof’ so that there are not multiple panels to log in to for customers that are hosted on different value/premium servers.

There are some limitations:

If your billing username(email) is different to that of your normal control panel login, then the servers won’t be displayed. If this is the case then please open a support ticket to get your account updated.
The new panel will not yet work for resellers and the customers of resellers. A separate panel will be made for this.

If you find any problems with the new panel then please open a support ticket.

[maintenance] Bell Online websites

Gavin — Mon, 03 May 2010 12:55:17 +0000

Our datacentre will be performing maintenance on the servers that host our websites and databases which involves physically moving the servers from one location to another. This will not affect any services that we offer, only our websites and control panels.

Websites and support & billing system – 15th May.

The support and billing system will be unavailable as well as the premium network Shoutcast/AutoDJ control panel.

Database server – 16th May.

This will affect the value network Shoutcast control panels.

We currently have no estimated time of the outages.

UPDATE: There was a typo on the original post which should read Websites and support & billing system – 18th May.