10
Feb
BellOnline Service Status
FreeStreamHosting – new reporting system
Over the last few days, a new outage reporting system has been introduced. We recommend that users of the service use the reporting system if a server is down or shows a MySQL error, as it sends us all of the relevant information which is required for us to fix the problem quickly.
22
Jan
Support changes to FreeStreamHosting users
This does not affect paying customers of any of our services.
It has become very time consuming to offer live support to users on the free service, so we no longer offer live support for FreeStreamHosting users. The main problem has been that users of this service rarely read the FAQ before getting in touch and tend to ask questions that are covered, there is also the problem of a lot of people signing up that don’t know how to use shoutcast and I am spending a lot of time explaining how to stream (often to people that don’t have a good grasp of English which makes things 10 times harder).
There will also be some changes to the way that general support enquiries are handled. Any tickets received asking questions that are answered in the FAQ will be rejected without notice. The same goes for those that don’t contain the required information (stream URL).
From now on, we only accept support requests from FreeStreamHosting users from http://secure.bellonline.co.uk/submitticket-fsh.php
04
Dec
Free service, s2 died, being reinstalled
The s2 server on our free shoutcast service seems to have died and we can’t reboot is properly. The data has been recovered and it will be installed over the next few hours.
UPDATE (19:57): Working now.
24
Nov
InstantChatBox.net back online
Due to a server configuration problem, InstantChatBox.net has been intermittent over the last few days.
This problem has now been fixed, and anyone using the service (Mostly FreeStreamHosting users) should find that it is much more reliable.
24
Nov
Reinstallation of Free S2
The shoutcast server s2 is being reinstalled. This will not affect any of our customers.
If you are on the free service and you are hosted on s2 then it should be back in about an hour, backups have been made so no data lost.
UPDATE (13:35): Problem during installation, will be fixed by about 4pm.
UPDATE (18:26): Back online
31
Oct
New server added to free network
Due to popular demand, a fifth server has been added to the free shoutcast network. New users signing up at freestreamhosting will be put on to s5.
27
Oct
FreeStreamHosting control panel updated
Just to bring things up to date, the control panel now includes stream statistics and a few other bits and bobs.
The design has also been updated to put it in line with the rest of the BellOnline websites.
10
Sep
All free stream servers back online
After some problems with s1 and s4, all freestreamhosting servers are back up and running. Due to the high demand on the servers, we will be performing regular maintenance on the servers and shutting down any unused streams (these can be restarted by logging in to the panel at any time).
16
Aug
New server on free network – S4
Due to the popularity of the free service, a new server has been set up- all new signups will be put on to s4.
16
Aug
Free servers s1 and s3 being tested
These servers seem to be experiencing problems so are being tested for hardware faults. This only affects people using our free service – the servers should be back online within a day or two.