30
Dec

[update] USA4-ADJ is back up

Thank you for your patience, USA4-ADJ is now back up and running.

USA4-ADJ.MIXSTREAM.NET (66.45.246.186) UP at Dec 30
2011 12:59 AM (EU/Western) Was down for: 10min

30
Dec

[outage] USA4-ADJ has just gone down

This is an automatic notification.

Our monitoring system has detected that USA4-ADJ is currently down.

Staff have already been notified of the outage and will look in to the issue shortly.

USA4-ADJ.MIXSTREAM.NET (66.45.246.186) DOWN at Dec 30
2011 12:49 AM (EU/Western) Err: ping: packet loss exceeds 80%

27
Aug

Hurricane Irene is currently approaching the NYC metro area where some of our servers are located. Earlier this week the datacentre took precautions for the storm including testing UPSs and generators, topping off their diesel generator tanks and notifying their fuel vendors in case of extended power outages. staffing levels at the datacentre will be increased this weekend to ensure adequate coverage in case of emergencies.

Hopefully, service won’t be affected by this but please be assured that the datacentre staff are on high alert in case of any problems.

22
Jul

We are experiencing an issue with one of the networks used for usa premium. This is being worked on and we expect servers to come back up shortly.

Apologies for any inconvenience caused, please don’t open tickets regarding this issue as we are aware of it.

UPDATE: The service is back online after a 15 minute outage. If your server hasn’t yet come back online, please start it from the control panel.

22
Jul

[update] USA4-ADJ is back up

Thank you for your patience, USA4-ADJ is now back up and running.

USA4-ADJ.MIXSTREAM.NET (66.45.246.186) UP at Jul 22
2011 07:34 PM (EU/Western) Was down for: 25min

22
Jul

This is an automatic notification.

Our monitoring system has detected that USA4-ADJ is currently down.

Staff have already been notified of the outage and will look in to the issue shortly.

USA4-ADJ.MIXSTREAM.NET (66.45.246.186) DOWN at Jul 22
2011 07:09 PM (EU/Western) Err: ping: request timeout

05
Apr

[update] usa4-adj

Server is back up, there was no data loss.

Thank you for your patience.

05
Apr

[update] USA4-ADJ is back up

Thank you for your patience, USA4-ADJ is now back up and running.

USA4-ADJ.MIXSTREAM.NET (66.45.246.186) UP at Apr 05
2011 07:54 PM (EU/Western) Was down for: 02hr 05min

05
Apr

[update] usa4-adj

The problem has been due to a hard drive issue and it is currently being copied to a new drive to minimise data loss. I’ll post an update once this is complete.

Thank you for your patience.

05
Apr

This is an automatic notification.

Our monitoring system has detected that USA4-ADJ is currently down.

Staff have already been notified of the outage and will look in to the issue shortly.

USA4-ADJ.MIXSTREAM.NET (66.45.246.186) DOWN at Apr 05
2011 05:49 PM (EU/Western) Err: ping: request timeout


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