Bell Online Ltd Status Site » Shoutcast

[update] USA2-PN is back up

Gavin — Fri, 30 Dec 2011 01:02:15 +0000

Thank you for your patience, USA2-PN is now back up and running.

This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.

USA2-PN.MIXSTREAM.NET (66.45.246.202) UP at Dec 30 2011
01:01 AM (EU/Western) Was down for: 10min

[update] USA1-PN is back up

Gavin — Fri, 30 Dec 2011 01:01:12 +0000

Thank you for your patience, USA1-PN is now back up and running.

USA1-PN.MIXSTREAM.NET (66.45.246.178) UP at Dec 30 2011
12:59 AM (EU/Western) Was down for: 10min

[outage] USA2-PN has just gone down

Gavin — Fri, 30 Dec 2011 00:56:08 +0000

This is an automatic notification.

Our monitoring system has detected that USA2-PN is currently down.

Staff have already been notified of the outage and will look in to the issue shortly.

USA2-PN.MIXSTREAM.NET (66.45.246.202) DOWN at Dec 30
2011 12:51 AM (EU/Western) Err: ping: packet loss exceeds 80%

[outage] USA1-PN has just gone down

Gavin — Fri, 30 Dec 2011 00:54:13 +0000

This is an automatic notification.

Our monitoring system has detected that USA1-PN is currently down.

Staff have already been notified of the outage and will look in to the issue shortly.

USA1-PN.MIXSTREAM.NET (66.45.246.178) DOWN at Dec 30
2011 12:49 AM (EU/Western) Err: ping: request timeout

[update] USA2-PN is back up

Gavin — Wed, 09 Nov 2011 20:42:03 +0000

Thank you for your patience, USA2-PN is now back up and running.

USA2-PN.MIXSTREAM.NET (66.45.246.202) UP at Nov 09 2011
08:41 PM (EU/Western) Was down for: 05min

[outage] USA2-PN has just gone down

Gavin — Wed, 09 Nov 2011 20:40:03 +0000

This is an automatic notification.

Our monitoring system has detected that USA2-PN is currently down.

Staff have already been notified of the outage and will look in to the issue shortly.

USA2-PN.MIXSTREAM.NET (66.45.246.202) DOWN at Nov 09
2011 08:36 PM (EU/Western) Err: ping: request timeout

Flash player, stats server outage

Gavin — Fri, 30 Sep 2011 12:19:34 +0000

We are currently experiencing an issue with the server that hosts our Shoutcast stats and Flash player (shoutcast.mixstream.net).

The server is currently being tested as it won’t boot up. There is no ETA at the moment but we hope to have the server back up shortly.

This does not affect any stream servers, all streams are up – it’s just the flash player and stats not working at the moment.

USA Premium network – Hurricane Irene

Gavin — Sat, 27 Aug 2011 18:08:01 +0000

Hurricane Irene is currently approaching the NYC metro area where some of our servers are located. Earlier this week the datacentre took precautions for the storm including testing UPSs and generators, topping off their diesel generator tanks and notifying their fuel vendors in case of extended power outages. staffing levels at the datacentre will be increased this weekend to ensure adequate coverage in case of emergencies.

Hopefully, service won’t be affected by this but please be assured that the datacentre staff are on high alert in case of any problems.

USA Premium issue

Gavin — Fri, 22 Jul 2011 18:57:05 +0000

We are experiencing an issue with one of the networks used for usa premium. This is being worked on and we expect servers to come back up shortly.

Apologies for any inconvenience caused, please don’t open tickets regarding this issue as we are aware of it.

UPDATE: The service is back online after a 15 minute outage. If your server hasn’t yet come back online, please start it from the control panel.

[update] USA1-PN is back up

Gavin — Fri, 22 Jul 2011 18:34:58 +0000

Thank you for your patience, USA1-PN is now back up and running.

USA1-PN.MIXSTREAM.NET (66.45.246.178) UP at Jul 22 2011
07:34 PM (EU/Western) Was down for: 25min