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Meta
Thank you for your patience, USA2-PN is now back up and running.
This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.
USA2-PN.MIXSTREAM.NET (66.45.246.202) UP at Dec 30 2011
01:01 AM (EU/Western) Was down for: 10min
This is an automatic notification.
Our monitoring system has detected that USA2-PN is currently down.
Staff have already been notified of the outage and will look in to the issue shortly.
USA2-PN.MIXSTREAM.NET (66.45.246.202) DOWN at Dec 30
2011 12:51 AM (EU/Western) Err: ping: packet loss exceeds 80%
09
Nov
Thank you for your patience, USA2-PN is now back up and running.
This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.
USA2-PN.MIXSTREAM.NET (66.45.246.202) UP at Nov 09 2011
08:41 PM (EU/Western) Was down for: 05min
This is an automatic notification.
Our monitoring system has detected that USA2-PN is currently down.
Staff have already been notified of the outage and will look in to the issue shortly.
USA2-PN.MIXSTREAM.NET (66.45.246.202) DOWN at Nov 09
2011 08:36 PM (EU/Western) Err: ping: request timeout
Hurricane Irene is currently approaching the NYC metro area where some of our servers are located. Earlier this week the datacentre took precautions for the storm including testing UPSs and generators, topping off their diesel generator tanks and notifying their fuel vendors in case of extended power outages. staffing levels at the datacentre will be increased this weekend to ensure adequate coverage in case of emergencies.
Hopefully, service won’t be affected by this but please be assured that the datacentre staff are on high alert in case of any problems.
22
Jul
We are experiencing an issue with one of the networks used for usa premium. This is being worked on and we expect servers to come back up shortly.
Apologies for any inconvenience caused, please don’t open tickets regarding this issue as we are aware of it.
UPDATE: The service is back online after a 15 minute outage. If your server hasn’t yet come back online, please start it from the control panel.
22
Jul
Thank you for your patience, USA2-PN is now back up and running.
This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.
USA2-PN.MIXSTREAM.NET (66.45.246.202) UP at Jul 22 2011
07:31 PM (EU/Western) Was down for: 20min
This is an automatic notification.
Our monitoring system has detected that USA2-PN is currently down.
Staff have already been notified of the outage and will look in to the issue shortly.
USA2-PN.MIXSTREAM.NET (66.45.246.202) DOWN at Jul 22
2011 07:11 PM (EU/Western) Err: ping: request timeout
11
Oct
There appears to have been a power outage affecting usa1-pn and usa2-pn this morning. We are looking in to the cause of this, but the issue was resolved quickly.
If your Shoutcast server is hosted on any of the 2 affected servers then you may need to restart it from the control panel. If you have any problems with starting your server then please open a support ticket.
Apologies for any inconvenience caused.
07
May
The outage latest about 2 minutes, all systems are now back online. Sorry for any inconvenience caused.