09
Dec

In relation to the previous post, the outage was caused by power loss that was experienced at BlueSquare datacentre. This affected uk2-pn stream server as well as one of out DNS servers so a small number of people may have experienced outages on the website due to lack of DNS (including websites of customers that use ns2.thisdns.net as one of their nameservers.

All is back to normal now.

27
Jun

The web server EU1 is being rebooted after some changes that have been made. It should be back on within minutes.

20
May

Action has been taken to remove the script that was hogging CPU resources on the web hosting server (eu1.5net.co.uk). I’ll keep an eye on things to make sure that it doesn’t happen again.

18
Dec

A customer on the server seems to have been hosting a script that was severely overloading the CPU. The offending file has been removed.

This doesn’t seem to have affected user websites very much but we do take steps to remove any files that use up unfair resources.