BELLonline Status Site

[outage] Web hosting server EU1

Gavin — Thu, 11 Mar 2010 13:03:38 +0000

Apologies for any inconvenience caused by the downtime on EU1, this is being worked on and we expect the server to be back online as normal soon.

[packet loss] USA Value network

Gavin — Wed, 10 Mar 2010 14:50:25 +0000

There seems to be packet loss to some locations on some of the USA Value network servers. This is being worked on.

[update] USA4-VN power supply replaced

Gavin — Tue, 09 Mar 2010 20:17:06 +0000

The power supply was found to be faulty. This has been replaced and we expect no more problems with this server.

Thank you for your patience.

[update] USA4-VN crash again, engineer is checking the server

Gavin — Tue, 09 Mar 2010 20:00:33 +0000

We are looking in to the problem with USA4-VN as it’s crashed for the second time today. This is very unusual and may mean that there’s some hardware issue that needs to be addressed.

Sorry for any inconvenience caused.

[server crash] USA4-VN

Gavin — Tue, 09 Mar 2010 16:54:03 +0000

The server is being rebooted. It looks like it crashed again – which is the second time in the last month as I recall. If it happens again I’ll get an engineer to run tests on it.

[maintenance] UK1-PN: Between 02:00 and 06:00 on 12/03/2010

Gavin — Fri, 05 Mar 2010 17:23:08 +0000

Maintenance Type: Switch Maintenance

Expected effect on your service: No Connectivity

Expected duration: <2 Minutes

Reason for the reboot: To activate new firmware.

This will occur between: 02:00 and 06:00 on 12/03/2010

[maintenance] UK1-ADJ, between 02:00 and 06:00 on 09/03/2010

Gavin — Fri, 05 Mar 2010 14:45:58 +0000

Maintenance Type: Switch Maintenance

Expected effect on your service: No Connectivity

Expected duration: <2 Minutes

Reason for the reboot: To activate new firmware.

This will occur between: 02:00 and 06:00 on 09/03/2010

AutoDJ issue should be resolved on UK1-ADJ

Gavin — Thu, 25 Feb 2010 23:04:56 +0000

Over the last day or so, a few people have been unable to stop their AutoDJ stream. I’ve looked in to this and it seems like one user’s process was hogging the cpu (not a fault of their own). I’ve restarted the offending AutoDJ process and the server is now stable. If you still experience problems stopping or starting your AutoDJ stream then please open a support ticket.

usa7-vn crash

Gavin — Thu, 25 Feb 2010 17:50:46 +0000

The server usa7-vn seems to have crashed and is now being rebooted. I expect it to be back online in the next 10 minutes. Sorry for any inconvenience caused.

PHP changed to 5.2

Gavin — Tue, 16 Feb 2010 13:37:18 +0000

Due to apparent ioncube compatibility issues with PHP 5.3, PHP has been downgraded to 5.2 until ioncube bring out suitable loaders.