Announcements

Just added new Geo Lock feature to the Premium Network streaming service so you can now limit which countries can listen to your stream. Anyone outside of the authorised countries will see a message explaining that the service is not available in their country.

If you want to use this then log in to the panel at http://streampanel.mixstream.net, and you will see a new Geo Lock link under your server settings. As this is an advanced service, we don’t plan to add it to Value Network servers just yet.

Finally, we are on Facebook. You can view our new page at https://www.facebook.com/bellonlineuk – feel free to Like or comment on there

We’ve also made some minor updates to the BellOnline website and put a nice background image on there, not that you can see much of it..

Hello,

We are making some changes to the mailing list and need to delete all of the emails that are currently registered. Service updates were previously hosted on the same WordPress site. This resulted in 1000s of email addresses being hosted on the mailing list which has started to slow down delivery of important announcements – sometimes by several hours.

If you are using any of the following services then please re-subscribe your email address at http://status.bellonline.co.uk/mailing-list/

Web Hosting, Shoutcast, AutoDJ, Transcoding, Dedicated Servers (you can view a full list of categories on the site)

If you are using FreeStreamHosting.org then please don’t sign up for this mailing list, you will be sent another email shortly with further instructions.

As before, you will be sent a link to confirm your subscription and choose the categories you’d like to sign up to.

We recommend that you choose updates for the server(s) that you are hosted on to avoid receiving emails that don’t affect your service. If you are unsure about which server(s) you are on then please open a support ticket and we will be happy to get the information for you.

Regards,

Bell Online Ltd- http://status.bellonline.co.uk/

Thank you for your patience, the issue is now resolved. We expected data loss but have managed to recover all graph history stats so nothing has been lost.

I’ve added an alternative link for the flash player so that it can still be used whilst the server is being worked on. The temporary link is http://mixstream.net/flash/SERVERID:PORT

Change SERVERID to your server ID (e.g uk1-pn or usa2-vn etc)

Change PORT to your port number (e.g 8000)

The server is still refusing to boot up so we may have to get it reinstalled, we are hoping that we can back up the graphs but can’t guarantee it. Updates will follow.

We are currently experiencing an issue with the server that hosts our Shoutcast stats and Flash player (shoutcast.mixstream.net).

The server is currently being tested as it won’t boot up. There is no ETA at the moment but we hope to have the server back up shortly.

This does not affect any stream servers, all streams are up – it’s just the flash player and stats not working at the moment.

We have brought the AutoDJ service under our new control panel which is at http://streampanel.mixstream.net. If you have an AutoDJ account then please start using the new address.

You should log in using the same email and password that you use for the billing/support area – the point of the change is to bring all services under a single login which is now the case with all non-reseller accounts.

If your AutoDJ services don’t show up in the new panel then please contact support – this could be that your username on the old panel doesn’t match your billing username (which is you email address).

The new features will be added to AutoDJ in the near future, but the new control panel has all of the same functionality as the old panel.

The server is now back up and running – the flash player is up.

Please allow some time for the graphs to come back – I’m hoping that the backups will mean that no data is lost but from previous experience, it can be a bit tricky.

Thank you for your patience and apologies for any problems caused by this outage.

It seems like the old disk has fully died so I’m having to go with plan B and restore from a backup from here. This will take some time to upload and configure.